Privacy Policy

A legal disclaimer

At Cielo Fly, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or services.

1. Information We Collect:

   • Personal Information: When you make bookings or interact with our website, we may collect personal information such as your name, contact details, payment information, and travel preferences.

   • Usage Information: We may automatically collect information about your device and how you interact with our website, including IP address, browser type, pages visited, and referring URL.

2. How We Use Your Information:

   • Provide Services: We use your personal information to facilitate bookings, process payments, and deliver the services you request.

   • Improve Services: We analyze usage data to improve our website, personalize your experience, and enhance the quality of our services.

   • Communication: We may use your contact information to send you booking confirmations, updates, promotional offers, and other relevant communications.

3. Information Sharing:

   • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services.

   • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety.

4. Data Security:

   • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

   • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention:

   • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights:

   • You have the right to access, update, or delete your personal information. You may also object to certain processing activities or request data portability.

   • To exercise these rights or if you have any questions or concerns about our Privacy Policy, please contact us using the information provided below.

7. Updates to Privacy Policy:

   • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

8. Contact Us:

   • If you have any questions, comments, or concerns about our Privacy Policy or practices, please contact us at support@cielofly.com.

By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.